Muscat: The Ministry of Transport has published a clarification on the Omanisation of the delivery profession in the Sultanate.
A statement issued online by the Ministry of Transport said: “The Ministry has monitored what has been circulated through social media on the regulatory measures that will be taken to enable the supportive environment for Omanis to work in a logistical profession and dry up hidden trade for them.”
The statement explained, ”In this regard, the Ministry confirms that creating a possible environment for Omanis in delivery’s work related to electronic applications in the logistical sector announced by His Excellency the Minister of Transport during the eleventh press conference of the Supreme Committee in charge to deal with COVID-19.”
“This comes in light of the growth of electronic commerce and changing consumer’s behaviour in the Sultanate, especially in the current circumstances, with the COVID-19 pandemic, which delivery’s business has gained unprecedented attraction by Omani youth due to its association with electronic commerce and the use of modern technologies in tracking, automatic talks, customer satisfaction and gaining renewable skills,” the statement added.
The Ministry said, ”One-day delivery has become a new competitive advantage, which attracted all those who were shopping at the last moment during the season such as Eid, holidays, highlighting the urgent need to provide delivery services according to the best modern standards.”
The Ministry added, ”There are great difficulties faced by the Omani youth in competing with the expatriates in this market, which has weakened the demand for them by electronic platforms for delivery services that have become publicly practised by the expatriate workforce even though these works are already Omanized.”
“Where some statistics indicated that some electronic platforms have a daily average of 15,000 requests and delivery fees go to expatriates, hidden trade, illegal and unauthorized workers who are satisfied with very modest amounts of money, which requires drying the support environment and controlling it,” the statement added.
The statement stated, ”There are models of Omani youth who deliver an average 27-33 requests per day on 22 days per month and their monthly income exceeds OMR 980, and the income can be increased by increasing the requests. This profession can also be practised as part or additional work.”
The statement said also, “Economists expect that this business will witness significant growth during the next ten years, in light of the growth of electronic commerce that the world is witnessing in general, as the ministry is working with its partners in the logistics sector to create an integrated national platform to organize and register the national workforce in the field of transport and delivery services integrated with the others platforms in order to ensure the application of the highest professional standards in addition to their training in this field, requirements will also be imposed on electronic platforms, which provide delivery services so that they deal only with the Omani delivery representatives who will be licensed.”
The statement concluded, ”The profession of delivery representative requires multiple skills related to e-commerce sciences and the use of modern technologies in tracking, automatic talks and customer satisfaction.”